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When Metro-North Suspends Service for Weather, Who Should Pay?

At the most recent CT Commuter Council, it was reportedly the hottest topic.

If Metro-North suspends service for meteorological events, should ticket holders who purchased a pass for the whole month receive some kind of rebate? It was the hottest question covered during the most recent CT Commuter Council in Stamford, according to the Stamford Advocate

The Advocate reported legislation has been introduced and is currently under consideration by the Transportation Committee that would require the validity of week- and month-long passes to be extended when service is suspended for more than 48 hours.

The Department of Transportation is reportedly opposing the legislation, according to the Advocate, as rail fares are already subsidized by taxpayers.

Jim Cameron, Chairman of the Commuter Council, likened the lack of repayment to the purchaser to fraud in an opinion piece to the Fairfield Sun, going so far as to title the piece The Great Train Ticket Robbery. He cited testimony from 15 commuters supporting the bill and said when service can't be provided, ticket holders should be made whole.

Joey February 25, 2013 at 06:35 PM
Extending monthly passes makes NO SENSE. You'll still have to buy another one the next month. The monthly fare from each station should be broken down to a daily rate and the ticket holders should receive a credit towards their next month tickets for however many days service was cancelled. Its easy. And yes, we should be reimbursed seeing we are paying for a service we cannot use. If my cable tv or internet goes out and it takes them 3 days to fix it I receive a credit for the time it was out. I am paying for a service I could not use. But hey, we're talking the state of Connecticut here, all they can figure out is how to add more fee's for old trains, DMV transactions, property tax and anything else that is run by the state. Where is the money going?????

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