UI Adding Workers from Kansas City, Michigan, Nova Scotia

The utility says it will shift fully into restoration mode today, Nov. 1.

United Illuminating, which still had 135,000 of its 320,000 customers without power as of Wednesday evening, said it was getting more workers from far-flung places to help with the restoration efforts.

Tony Marone, a senior vice president, said at a 4 p.m. briefing on Wednesday that the company had 700 field personnel working at the height of the restoration efforts after Tropical Storm Irene.

By the end of Thursday, he said, there would be 1,000 workers in the field, including contingents from Kansas City, Nova Scotia and 100 new line workers from Michigan.

"We recognize that each day that unfolds, the patience diminishes," he said.

Now that the safety and assessment work is largely done, Marone said, customers should begin to see the numbers of those regaining power start to "jump up."

"We still have a lot of work to do," Marone said.

An estimate of when 95 percent of customers will be back in business is expected from UI on Thursday morning.

"I know power is the No. 1 issue for everyone," Gov. Dannel P. Malloy said earlier in the briefing. Malloy said he would hold the utilities accountable to the estimates they give on Thursday.

Matthew DeFilippis November 01, 2012 at 11:33 AM
It has been 3 days without power and I have yet to see 1 utility truck working. according to the ui website the number of residence without power actually went up overnight. Are you kidding me.
DS November 01, 2012 at 11:56 AM
It just doesn't get any better ..this is the same response as the snow storm and Irene. For some reason, residents are more tolerant of this poor service. Seems like we just continue to accept lower standards and lower expectations...like everything else..
Steven Castro November 01, 2012 at 01:36 PM
People need to get a life. It's bad and probably going to get worse because everyone is ignoring climate change.
A.Hale November 01, 2012 at 02:19 PM
UI - had a monopoly therefore they do as they please and charge as they please. no over site from anyone. l would live to hear from anybody a suggestion how we as customers can put pressure on UI


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